Installation, maintenance, consulting and after-sales activities not covered by standard fees or a standard contract for which additional costs are incurred. Important information about energy supply agreements related to your colocation service. PDF (83KB) Word (101KB) Our customer terms are our standard customer terms. Under telecommunications legislation, you and we are bound by these terms, unless we have agreed otherwise. To understand your rights and obligations, you should read both the terms and conditions and the sections relating to your services or solutions that we provide to you. For more information and help with virus protection, see www.cert.org/. The terms and conditions for selling Google Play billing information are available here. A copy of this manual can be downloaded from cloud.telstra.com/help-and-support/terms-and-conditions This document contains the terms of Telstra Wholesale Services and can be viewed either in PDF format (PDF, 521KB) or in Word format (DOC, 339KB). You will find Telstra`s General Terms and Conditions of Sale under www.telstra.com/awsterms (these are not part of our customer conditions) This information concerns the guarantees referred to in our customer conditions. These warranties apply in addition to your rights under the Australian Consumer Act. For more information, see Important Warranty Information (PDF, 64 KB). Our customer terms, formerly known as the “Standard Agreement Form”, include the terms under which we offer products and services to individuals and families (households), businesses and authorities, as well as Telstra Wholesale customers.
Our customer terms contain our standard customer terms. To understand your rights and obligations, you should read both the terms and conditions and the section relating to your service or solution. Under telecommunications legislation, you and we must comply with these terms, unless we have agreed otherwise. All Telstra Internet Solutions and Telstra Wholesale Internet Clients (“Customers”), including customers who are downstream suppliers, are required to comply with this Policy for acceptable use as part of their agreement with Telstra on Internet Access Services (whether under our Customer Terms, Customer Relationship Agreements or Wholesale Agreements) (“Customer Agreement”). .